Otis CEO: Moving Billions Daily, Elevator Evolution, and Service Excellence

What does it take to lead a company that moves 2.4 billion people every day? In this episode, Nicolai Tangen sits down with Judy Marks, President and CEO of Otis, the world’s leading elevator manufacturer. Judy shares insights on innovation, service excellence, and the future of mobility, exploring how Otis is revolutionizing the elevator industry. They explore Otis's role in iconic buildings like the Eiffel Tower, the challenges of spinning off during COVID-19, and her leadership philosophy that supports the company’s 44,000 field mechanics. Tune in for an uplifting conversation about moving the world!

Judy shares insights on innovation, service excellence, and the future of mobility, exploring how Otis is revolutionizing the elevator industry. They explore Otis's role in iconic buildings like the Eiffel Tower, the challenges of spinning off during COVID-19, and her leadership philosophy that supports the company’s 44,000 field mechanics. Tune in for an uplifting conversation about moving the world!

Watch the episode on YouTube

Follow us

The production team for this episode includes Isabelle Karlsson and PLAN-B's Niklas Figenschau Johansen, Sebastian Langvik-Hansen and Pål Huuse. Background research was conducted by Teodora Cowie.